COVID-19 Infusion Treatment
The City of El Paso’s COVID-19 Clinic located at 9341 Alameda has been identified as a Regional Infusion Center in partnership with the State of Texas Department of State Health Services. The RIC offers the monoclonal antibody infusion treatment to COVID-19 positive patients to minimize the risk of hospitalization.
The center is in addition to The Hospital of Providence (THOP) infusion center currently in operation.
The monoclonal antibody infusion treatment is used in patients who meet the following criteria:
- COVID-19 positive
- Non-hospitalized adults and adolescents 12 years of age and older
- Mild to moderate symptoms
- Within 10 days of symptom onset
- No current need for supplemental oxygen
Patients who qualify for the treatment receive a one-time intravenous (or IV) dose that takes about 1 hour to infuse. Patients will be required to wait an additional hour to monitor the reaction to the treatment.
Patients who have received a positive test result for COVID-19 can call the Texas Infusion Hotline for General Information and Assistance at 1-800-742-5990 to confirm they are eligible and schedule an appointment to receive the treatment. While a doctor's referral is not needed, patients can talk with their doctor or healthcare provider to determine if the infusion treatment is right for them.
Infusion Therapy Letter - English
Infusion Therapy Letter - Spanish
While, a referral is not required, medical providers who wish to submit a referral and order set to the City’s Regional Infusion Center, located at 9341 Alameda, may do so using the following steps:
- The online portal www.stateoftexasinfusionhotline.com is the exclusive means for providers to submit infusion referrals and order sets.
- Once a provider submits a referral and order set through the portal, the infusion management system auto-generates and sends an appointment date and time directly to the patient’s email address that was indicated in the online referral.
- The appointment is for the next available time slot.
- Should a patient be unable to travel to the Regional Infusion Center, the referring provider can request a Mobile Infusion Team be dispatched to the patient’s address. A Mobile Infusion Team is usually dispatched within 24 hours depending on demand.
A doctor's referral is not needed to obtain the infusion treatment at the Regional Infusion Center. Patients seeking to confirm eligibility, information, or wishing to schedule an infusion therapy appointment at the Regional Infusion Center can contact the Texas Infusion Hotline for General Information and Assistance at 1-800-742-5990. The DSHS Infusion Hotline is available 24/7 to answer questions.
Patients can also call the hotline and be connected with a medical provider from 6 a.m. to 6 p.m. MST for telemedicine services or to coordinate a Mobile Infusion Team appointment.
About The Hospital Of Providence (THOP) Infusion Center
For information or to register for treatment at The Hospitals of Providence, you can click on this link to the hospital’s website.