Please review the FAQs below for information about the Local Emergency Directive.
What changes were made by the City of El Paso?
What are the main changes made by the County of El Paso?
What are the main changes in Governor Abbott’s Executive Order GA-34?
Am I required to follow the Local Health Authority Orders?
What is the Local Emergency Directive?
What should I do if I or a family member is showing symptoms of COVID-19?
What should I do if I've been in close contact with someone who tested positive for COVID-19?
Where can I get tested for COVID-19?
How can I get my test results if I was tested at a State Testing (or the Rural Testing) site?
If I test positive for COVID-19 and a member of the Department of Public Health (i.e., a contact tracer) contacts me what kinds of questions will I be asked?
I tested negative for COVID-19 but need to show my workplace proof of my test results. Can the Department of Public Health provide an official document?
What do I do if I test positive with COVID-19?
What is contact tracing?
Do I need to wear a face covering when I leave home and/or interact with others?
Do I need to wear a face covering when I dine-in at a restaurant?
Do I have to wear a mask if I have a medical condition?
What medical conditions prevent you from wearing a face covering?
Do I still need to stay at least 6 feet away from people if wearing a face covering?
Should I wear a face shield?
Who is at the highest risk for contracting COVID-19?
I don’t have an underlying breathing or lung condition. Do I really need to worry about COVID-19?
Should I perform activities while wearing a face cover and practicing social distancing?
Can a landlord evict a residential tenant?
Where can I find more information about Rental and Mortgage Assistance?
Where can I find more information about Utility Assistance?
Where can I find mental health resources?
Where can I find job assistance?
Can I seek non-essential medical care like eye exams, teeth cleaning, elective procedures?
Can I leave home to care for elderly parents, friends, or family members who need assistance?
Where can I find information about COVID-19 cases at state supported living centers and state hospitals?
Can I visit/go to:
Is there a way for seniors to get meals delivered to their homes?
May I have friends or family come to my house to visit or gather in groups of less than 10?
If my child's school is providing food or meals, can I leave home to pick them up?
Will my trash still get picked up?
Are faith based organizations allowed to hold food drives?
What is an Essential Business?
Are visitors to my business required to wear face coverings?
Are my employees required to wear face coverings?
Is my business required to open under the current order?
Can a landlord evict a commercial tenant?
Are Outdoor Mass Gatherings permitted?
Are Parades permitted?
Can I leave home to exercise?
Are the city's parks and recreation centers open?
Are public trails and trailheads open?
Is the El Paso Zoo open?
What about the El Paso Zoo membership that I paid for?
What happens if individuals or businesses don't comply with the order?
What can I do if my landlord isn't obeying these orders?
How will the City enforce the capacity limits?
How will the City determine the capacity limit violation?
What type of construction activities are permitted?
Can I travel to Juárez?
What if I need to leave the City?
Can I leave the City to go on a planned vacation?
If I travel, what steps should I take to help reduce my chances of getting sick?
Can I take public transportation (bus, tram, train)?
Can I use rideshare or on-demand service or a taxi?
Is the airport open during this crisis?
What is being done to protect the homeless?
What can I do to support the community?