EPSRC Services

Offered Services

Our purpose is to provide the community a space to begin healing after the tragic and senseless act of violence we experienced on August 3, 2019.

Though the El Paso Strong Resiliency Center will soon be open, we encourage the community to get the services they need now, by directly connecting with any of our partners below.

American Red Cross

The organization provides health, mental health and spiritual care for the families and victims of the August 3 incident - by appointment.
3620 Admiral St.
El Paso, TX 79925
Contact: (915) 592-0208 or www.redcross.org

Emergence Health Network

Emergence Health Network (EHN) together with Atlantis Health Services and the El Paso Psychiatric Center have established the EPStrong Counseling Co-Op for families or individuals who need a safe space or would like to speak to a behavioral health professional. Professionals are available at several “drop-in” locations throughout the city until August 23, 2019. No appointments are necessary and counseling is provided free of charge. For more information about this Counseling Co-Op and to learn about other helpful services contact Emergence Health Network.
Contact: (915) 877-3410 or www.emergencehealthnetwork.org; Crisis Hotline (915) 779-1800

Mexican Consulate

The Consulate can assist with financial aid, humanitarian permits, identification documents for Mexican nationals, and transfer assistance for the deceased.
910 E. San Antonio
El Paso, TX 79901
Contact: (915) 544-9299 or https://consulmex.sre.gob.mx/elpaso/

FBI - Victim Services

If you were injured in or witnessed the August 3 event, you may be eligible for certain services and rights, including special funding to provide emergency assistance, crime victim compensation, and counseling.
Contact: (833) 432-4873, epstrong@fbi.gov, or www.fbi.gov/elpasovictims

EPPD Victim Services

Assist with the Texas Crime Victims application, referrals, and crisis intervention.
911 N. Raynor
El Paso, TX 79903
Contact: (915) 212-4011 or email T1912@elpasotexas.gov

El Paso Bar Association

Free legal services by volunteer attorneys for victims of the August 3 tragedy.
500 E. San Antonio - Room 1204
El Paso, TX 79901
Contact: (915) 832-7211 or www.elpasobar.com

El Paso County Sheriff’s Office - Victim Services

3850 Justice Dr.
El Paso, TX 79938
Contact: (915) 538-2237 or (915) 538-2242, https://www.epcounty.com/sheriff/victims.htm

El Paso County District Attorney’s Office - Victim Services

The District Attorney’s Office provides information, assistance and support to victims of crime. Assist with with filling and sending the Texas Crime Victim’s Compensation Program application for victims in need of support. 500 E. San Antonio (2nd Floor)
El Paso, TX 79901
Contact: (915) 546-2091 or www.epcounty.com/da/victim-services.htm

Health & Human Services Commission - Community Care Services

HHSC can assist with adult foster care, community attendant services, consumer managed personal attendant services, day activity and health services, emergency response services, home delivered meals, primary home care, residential care, and special services to persons with disabilities.
5150 El Paso Dr.
El Paso, TX 79905
Contact: (855) 710-3237 or https://hhs.texas.gov/

Office of the Texas Attorney General - Crime Victim Services

The Crime Victims’ Compensation Program helps crime victims and their immediate families with the financial costs of crime. The program covers crime-related costs such as counseling, medical treatment, funerals, and loss of income not paid by other sources.
Contact: Christine Kruhalski at (915) 834-5815 or www.texasattorneygeneral.gov/crime-victims/crime-victims-compensation-program

Texas Department of Public Safety - Drivers License Division

The department will assist those that may have lost a drivers license or identification card.
11612 Scott Simpson Dr
El Paso, TX 79936
Contact: Bertha Montelongo, Bertha.Montelongo@dps.texas.gov or 915-849-4151

Texas Health and Human Services

Providing Medicaid for those that are elderly and disabled. Other assistance services include SNAP food benefits and the Medicare Savings Program.
5150 El Paso Dr.
El Paso, TX 79905
Contact: (915) 775-4591 or www.yourtexasbenefits.com

Social Security Administration

Using the organization’s website, visitors can apply for most types of benefits; estimate future benefits and much more. By calling 1-800-772-1213, you can schedule an appointment with a representative; file for Retirement, Disability, Survivors and Medicaid benefits, or discuss problems you are experiencing with your Social Security benefits.
600 Texas Ave.
El Paso, TX 79901
11111 Gateway Blvd West
El Paso, TX 79935
Contact: (866) 964-6229 or www.socialsecurity.gov

El Paso County Clerks Office

The County Clerk’s Office will be providing copies of Birth, Death, and Marriage Certificates. The fees normally associated with these requests will be waived for those families directly affected by the tragic event of August 3.
Contact: (915) 546-2071 or www.epcounty.com/clerk/

El Pasoans Fighting Hunger Food Bank

The organization provides emergency food boxes and assistance with applying for long-term food assistance and government assistance.
9541 Plaza Cir.
El Paso, TX 79927
Contact: (915) 298-0353 or www.elpasoansfightinghunger.org

Project Bravo

The organization provides assistance with utilities, medication, and rent/mortgage payment.
2000 Texas Ave.
El Paso, TX 79901
Contact: (915) 562-4100 or www.projectbravo.org

Texas RioGrande Legal Aid

TRLA attorneys are providing free legal services to survivors and relatives of the deceased. TRLA can help with many civil legal issues like establishing heirs of the deceased in order to access benefits; applying for survivor, disability and Crime Victims Compensation (CVC) benefits; and negotiating with mortgage companies, landlords and collection agencies that are demanding payments. Survivors and relatives who need TRLA services can call our disaster hotline (866) 757-1570 or come in person to the El Paso office located at 1331 Texas Avenue.
1331 Texas Ave.
El Paso, Tx 79901
Contact: (915) 585-5100 or www.trla.org

Las Americas Immigrant Advocacy Center

The center provides emotional support services (in Mexico as well), immigration intakes, U Visa screening, and support with requests to enter the United States.
1500 E. Yandell
El Paso, TX 79902
Contact: (915) 316-0072 or www.las-americas.org


Airbnb is providing free urgent temporary accommodations assistance in El Paso and Juarez for those who have been impacted by the August 3 tragedy - this included those physically injured or families of those physically injured or deceased. Support will be provided through Friday, August 16. If you, a family member, or a community member with whom you're working meet the above criteria and require temporary accommodation. After August 16, support requests will be assessed on a case by case basis but outreach can be sent to openhomessupport@airbnb.com
Contact: (650) 249-3242 or email openhomessupport@airbnb.com